FAQ’S – How we can help you

Please see below a selection of the most commonly asked questions that come from visitors and traders alike. Please have a read through and if anything is left unanswered, please feel free to contact the team by emailing by clicking HERE


TICKETS & BOOKING QUERIES

Do I need to print my tickets out?
Tickets can be scanned directly from your phone. 

My tickets never arrived?
Please contact the ticket provider as they deal with tickets, you may also want to check your junk email folder.

Can I get a refund on my ticket?
We currently do not offer a refund on any tickets unless you’ve paid for the insurance protection offered by our ticket provider. ( If you have purchased protection by the ticket provider you will need to contact them with the information they provided )

Can I buy my ticket on the gate?
Tickets are available on the gate by either cash payment or by buying online through the ticket provider.

Are tickets individually priced?
Yes all tickets purchased are individual 

Do you offer discount for emergency services and carers?
We currently do not offer any discounts.


ACCESSIBILITY 

Are there toilets and showers on site? 
Toilets and showers are located by the main entrance near security. 

Are there disabled facilities on site?
There is a disabled toilet and shower located by the main entrance near security. 

I won’t be arriving till late at night, can I still gain access?
Yes you can as security is on the gate throughout the event.


GENERAL QUESTIONS 

When is the show?
Friday 6th to Sunday 8th September 2024.

What are the show opening times?
Gates open at 9am on Friday 6th September
Gates open at 9am until 5pm on Saturday 7th September

Can I bring my dog?
Yes and dogs are allowed to stay overnight, as long as they are secured within your tent/camper.


TRAVEL AND VENUE 

Where is the venue located?
Whittlebury Hall Spa and Hotel, Whittlebury, Northamptonshire, NN12 8QH

Are there any hotels nearby?
Whittlebury Hall Spa and Hotel, Whittlebury, Northamptonshire, NN12 8QH

Where can I park?
Those who do not wish to display can park in the field opposite.

Where can I eat?
There are 3 catering vans at the event.


TRADERS

Are there any traders at the event?
Yes we have a variety of traders ranging from car accessories to car polishes.

I would like to trade at the event?
Please contact us if you want to trade at the event – CLICK HERE

Do I need to provide any insurances?
Traders need to provide PL insurance